Privacy Policy

Viewyng respects your privacy and has developed this privacy policy (the “Privacy Policy”) to demonstrate our commitment to protecting your privacy and to explain how we collect, use, and share information from or about you in connection with your use of the Viewyng Service (the “Data”).


If you reside in a country that is part of the European Economic Area, any reference to "Viewyng", "we", " us", or “our” in this Privacy Policy will always refer to “Viewyng US” whose details are provided here.


If you reside in a country that is not part of the European Economic Area, any reference to "Viewyng", "we", " us", or “our” in this Privacy Policy will always refer to “Viewyng Inc.” whose details are provided here.


The term "Viewyng Service" refers to the Viewyng website (the "Viewyng Site"), the Viewyng video player when it is embedded onto any website (the "Video Player"), the Viewyng apps and web-apps (the “ Viewyng Applications”) as accessible via any current or future device capable of distributing the Viewyng Site and/or the Video Player, together with any Viewyng products, content, channels, software, data feeds, services and functionality.


We encourage you to read this Privacy Policy carefully when using the Viewyng Service or transacting business with us.


By viewing any videos available on the Viewyng Service (“Content”) or otherwise using the Viewyng Service, whether you are a Viewer, Visitor, User, or Partner (as defined in the Viewyng Terms of Use), you consent to the collection, processing, and use of information from or about you as explained in this Privacy Policy. You can always choose not to provide certain information to us as further explained herein, but this may limit your ability to take full advantage of the many features we offer. If you do not consent to the collection and use of information from or about you in accordance with this Privacy Policy, then you must not access or use the Viewyng Service.


1. DATA WE COLLECT


1.1. In General. We may collect personal information that can identify you directly, such as your name and email address, and other information that does not identify you directly. When you provide personal information through our website, the information may be sent to servers located in the United States, France, and other countries around the world. This Section explains what personal information we collect and how we collect such information.


1.2. When we Collect Data.


1.2.a. Data Collected from the Viewyng Site and Applications. We collect information when you use the Viewyng Service directly on the Viewyng Site or through the Viewyng Applications.


1.2.b. Data Collected from Third Party Websites and Applications that use the Viewyng Service. We collect information when you use our Video Player while visiting or using third-party websites and apps into which our Video Player is embedded. This includes information about the websites and apps that you visit, your use of our Video Player on those websites and apps, as well as information the developer or publisher of such app or website provides to us.


1.3. Types of Data We Collect.


1.3.a. Data You Provide to Us. We collect personal information you provide to us when you interact with the Viewyng Service, including when you sign up for an account, upload Content, create a playlist or share a playlist with others. For instance, when you register to use the Viewyng Service, we may collect your name, email address, birth date, gender, and other similar information.


1.3.b. Usage and Log Data. We collect information when you use the Viewyng Service or view Viewyng advertising outside of the Viewyng Service. We may also collect information from or about the computers, phones, tablets, or other devices where you install or access the Viewyng Service, depending on the permissions you've granted. Examples of this information may include your IP address, device ID number, browser and software characteristics (such as type and operating system or language settings), activity on the Viewyng Service including information about the videos you watch on the Viewyng Service (e.g. video titles and categories), the frequency and duration of your activities, page views, ad data, referral URLs, network state, and carrier information.


1.3.c. Account and Profile Data from Third-Party Services. If you choose to log-in, access or otherwise connect to the Viewyng Service, or contact Viewyng, through a third-party service (e.g., Facebook), we may collect your user ID and user name associated with that third-party service as well as any other information you make public using that service.


1.3.d. Third-Party Data. We may, if you authorized such third parties to share such information, receive information about you from other sources, such as data aggregators, public databases, and our business partners. Examples of this may include information (whether identified, de-identified or anonymous and whether collected online or offline) about your interests, demographic data, purchasing behavior, and your activities online (such as websites you have visited and/or advertisements you have viewed).


We may combine the information we collect from or about you and use it in the manner described in this Privacy Policy or as otherwise permitted by law.


1.4. How the Data Is Collected.


1.4.a. Data Collected through Cookies and Similar Technologies. Like many online services, we use various technologies to collect usage data and store preferences. The data collected helps us to propose, protect and improve the Viewyng Service as well as to personalize your user experience by adapting the Content and advertising to your taste. The technologies we use are discussed below.


Cookies and Local Storage. One technology we use is called a cookie, a small data file that is transferred to your computer’s hard disk. We may use both session cookies and persistent cookies to better understand how you interact with the Viewyng Service or Viewyng advertising published outside of the Viewyng Service; to monitor aggregate usage by our users and web traffic routing on the Viewyng Service, and to customize Content and advertising. We may create a unique device or user ID for you and store it in a cookie so we can customize your experience based on your preferences. These uses allow us to create a better experience for you on the Viewyng Service. For further information on Viewyng cookie management policy, please read out Cookie Policy available here. You may also decide to manage your cookie settings at any time by indicating which types of cookies you accept or refuse to receive by clicking on the cookie management page available at all times on the Viewyng Service.


We may collect information through other kinds of local storage (also referred to as "Flash cookies") and HTML5 local storage, including in connection with features such as volume/mute settings for the Video Player. Since these technologies are similar to browser cookies, they are sometimes referred to as "browser cookies" even though they may be stored in different parts of your computer.


Most Internet browsers automatically accept cookies. By changing your browser settings, you can instruct your browser to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. For further information on disabling cookies or deleting information contained in cookies in general, please click here. Please note that disabling cookies or deleting information contained in cookies or Flash cookies may interfere with the performance and features of the Viewyng Service, including the Video Player. For example, we may not be able to store your preferences or login information or customize the Content and advertising to your viewing habits.


Web Beacons or Pixels. In addition to cookies, we may use other technologies such as web beacons or pixel tags, which can be embedded in web pages, videos, or emails. Web beacons or pixel tags are used to collect certain types of information from your browser or device; check whether you have viewed a particular web page, ad, or email message; and determine other usage details including: the time and date on which you viewed Content, the IP address of your computer, and the URL of the web page from which the Content was viewed.


Mobile Device Identifiers and Software Development Kits ("SDKs"). We may use or work with third parties, including our business partners and service providers, who use mobile SDKs to collect information such as advertising identifiers (e.g., "ad-ID" or "IDFA") and information related to how mobile devices interact with the Viewyng Service. An SDK is computer code that app developers can include in their apps to enable ads to be shown, data to be collected and related services and functionality to be implemented (a mobile SDK is in effect the mobile app version of a pixel tag or beacon, described above). For instance, we may use this technology to analyze how you interact with Content and advertisements and to enable analytics or other features through mobile devices.


The uses of these various technologies, notably in connection with advertising on the Viewyng Service, are explained further below.


2. PURPOSE FOR COLLECTING THIS DATA


We collect Data because we are passionate about creating customized and engaging experiences for our users. We use all of the information we have to help us provide and support the Viewyng Service with the first-class user experience. The way we use the Data we collect from or about you depends on how you use the Viewyng Service.


Our purposes for the collection of the Data may include the following uses:


2.1. Provide, Improve and Develop the Viewyng Service. We are able to deliver the Viewyng Service, personalize the Content, evaluate how well the Content is performing, and make customized recommendations for you by using this information to understand how you use and interact with the Viewyng Service and the things you’re interested in on and off our Services. For example, we collect your authentication data to allow you to connect to your account, and we collect information on your language setting preferences to provide you with the Viewyng Service in the language of your choice. We may conduct surveys and research, test features in development and analyze the information that we have in order to evaluate and improve products and services, develop new products or features and conduct audits and troubleshooting activities.


2.2. Communicate with You. We may use your information to send you marketing communications, communicate with you about the Viewyng Service and update you about our policies and terms. We also may use your information to respond to you when you contact us, or for any other purpose that is disclosed to you at the time, we collect the Data or that is related to a request made by you. To learn about opting out of promotional communications, please see the information we have provided in Section 8 below (“Your Rights & Opting-Out”).


2.3. Use of Aggregate or Anonymized Data. In addition to any personally identifiable data use that is described in this Privacy Policy, we may aggregate information about you and other individuals together, or otherwise "de-identify" the Data about you (meaning that the Data is anonymized and aggregated so it no longer personally identifies you). We may use this “de-identified” information for any legitimate internal and external business purpose, including for research and analysis, administration of the Viewyng Service, advertising (e.g. improving our targeting efforts), and business promotional purposes.


2.4. Ensure Safety and Security. We use the information we have to help verify accounts and activity, and to promote safety and security on and off our Services, such as by investigating suspicious activity or violations of our legal terms and policies. We work hard to protect your account using teams of engineers, automated systems and advanced technology such as encryption and machine learning.


3. DATA RECIPIENTS


We want you to understand when and with whom we may share Data we have collected about you or your activities on the Viewyng Service. We may share personally identifiable or non-personally identifiable information collected from or about you with third parties as explained further below, including government authorities, business partners, social networking services, service providers, advertisers, and other companies that are not affiliated with Viewyng (collectively “Data Recipients”). We require such Data Recipients to adhere to strict confidentiality obligations in a way that is consistent with this Privacy Policy and the agreements that we enter into with them.


3.1. Business Partners. We work with a number of business partners who help us offer and improve the Viewyng Service, including, for example, our content programmers, distributors, and corporate owners. We may share information collected from or about you with such business partners, but always in an anonymized form so that you are not identifiable.


3.2. Social Networking and Single Sign-On Services. When you choose to share information with social networking services or single sign-on services about your activities on the Viewyng Service, such as videos you watched or “liked” on Viewyng, information about you and your activities may be shared with that social network or single sign-on service.


Sharing with Facebook, Twitter or Google. If you connect to Viewyng through your Facebook, Twitter or Google accounts, you may choose to share information about your activities on the Viewyng Service with Facebook, Twitter or Google and their users, including publishing information on the videos you watch on Viewyng to Facebook, Twitter or Google. Furthermore, if you visit Viewyng while logged into Facebook, Twitter or Google, then such entities may be able to identify your browser details and associate the technical information provided by your web browser with other information that Facebook, Twitter or Google already has about you. In addition, when you choose to share information about your activities on the Viewyng Service with Facebook, Twitter or Google, Viewyng may send information about you to Facebook, Twitter or Google. Facebook, Twitter or Google may then make that information visible to Facebook users or Google users in accordance with applicable law, their respective data policies, and your Facebook, Twitter or Google privacy settings. We recommend that you familiarize yourself with their data policies and account privacy controls. We remind you that Viewyng is independent of these third-party companies and that any privacy settings you might have chosen on the Viewyng Service are not applicable on Facebook, Twitter, Google or any other social network.


3.3. Third Parties When Required by Law or When Necessary to Protect Your or Our Rights. In some instances, we may be required to disclose information from or about you without providing you with notice or giving you the opportunity to consent. For example, we may disclose your information in good faith in the following ways: to protect the legal rights of Viewyng and our affiliates or partners, and each of our respective equity holders, directors, officers, employees, agents, and business partners; to protect the safety and security of users of the Viewyng Service or third parties; to enforce our Terms of Use; to protect against fraud; for risk management purposes; and to comply with or respond to the law or legal process or a request for cooperation by a government entity. However, it is Viewyng policy, whenever reasonably possible and legally permissible, to promptly notify you upon receipt of a subpoena or court order requesting your Data and do not produce your Data until after receipt of such subpoena or court order, so that you will have adequate opportunity to move to quash this request in court. Furthermore, if you notify us that you believe your legal rights have been violated by Viewyng or another user of the Viewyng Service, we may provide the Data that you provide to us to others to the extent that we believe it is necessary to evaluate and respond to your complaint.


3.4. Third Parties in Connection with Certain Transactions. If we sell all or part of our business, make a transfer of assets, or otherwise might be involved in a change of control transaction, or in the event of bankruptcy, we may transfer information from or about you to one or more third parties as part of the transaction, including as part of the due diligence process. Please note that in such a case your Data would be shared only as an integral part of the Viewyng Service and not sold or transferred separately from the Service to third parties.


3.5. Parties with Your Consent or When You Otherwise Choose to Share. In addition to the sharing described in this Privacy Policy, we may share any information from or about you with any party when we have your consent or when you otherwise choose to share such information. Also, certain functions within the Viewyng Service may give you the option to share information about your activities on the Viewyng Service, for example, by email, text message, social networking, or other sharing function.


4. DATA SECURITY AND ACCOUNT ACCESS


4.1. Data Security. Viewyng attaches great importance to the security of your Data and takes all appropriate steps to limit the risk that it may be lost, damaged or misused. Our aim is to make you feel confident and safe when using the Viewyng Service.


We use a variety of physical, technical, and administrative measures to safeguard information in our possession against loss, theft and unauthorized use, disclosure, and modification. For example, we take steps to limit access to sensitive information from or about you to only those Viewyng employees, agents, and contractors who have a legitimate business reason to access such information. We also use measures like encryption and hashing to help protect sensitive information when in transmission, and firewalls to help prevent unauthorized persons from gaining access to your personal information. We also use techniques such as data aggregation to render it more difficult to link and trace information to you.


Despite these efforts, in today’s world, there is always a possibility that a breach in data transmission or storage may occur. We want you to feel confident in our security when using the Viewyng Service, but we cannot guarantee the security of any information from or about you 100% of the time.


4.2. Account Access. If you have an online account with us, you have the ability to review and update your personal information online by logging into your account. You can also review and update your personal information either by accessing your account or by contacting us. More information about how to contact us is provided at the end of this Privacy Policy.


Please note that if you allow others to use your account (including others you permit to set up profiles under your account), they may be able to view information about your account or any of the profiles under your account, including information about the videos you view and your email address. You should take care of how you handle and disclose your personal information and should avoid sending personal information through insecure email. Please refer to the Federal Trade Commission’s website at https://www.consumer.ftc.gov/topics/privacy-identity-online-security for further information on how to protect yourself from identity theft.


5. DATA RETENTION


Data is stored electronically in Viewyng's servers and is kept only as long the user doesn't request for the data to be removed. Data can be removed from Viewyng's server by sending an email to contact@viewyng.com requesting that your personal data is removed from our server.